Are you ready for adverse weather? Quick checklist to prepare your office for Hurricane Sandy

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Hurricane Sandy, a category 1 hurricane is expected to make landfall on the East Coast this weekend.  We would like to make sure our clients in all areas of their country know how to keep their systems safe during adverse weather.
Here’s a list of things you can do in your office to prepare for major storms and outages:
•Unplug all computer hardware and if necessary move to the middle of the room, if possible move critical equipment to a secure and windowless room.
•Cover any terminal stations or printers with plastic bags.
oBefore removing the bags after the storm make sure to touch something metal to eliminate any static electricity prior to touching the equipment.
•Move any critical software, accessories, drives, etc. to a place where they will not get wet or damaged.
•Always make sure you have your information backed up off-site in case of damage to your equipment.
•Make sure you have an email continuity system in place so email communications can remain uninterrupted in the event of an outage
If you’d like help to make sure your data and email are safe and backed up off-site please contact us today at [email protected]
To track Hurricane Sandy’s path click here.  To see more tips on how to prepare for a hurricane and flooding please click here.
Thank you and stay safe,
The Everon Team
1.888.244.1748

sandy

Hurricane Sandy, a category 1 hurricane is expected to make landfall on the East Coast this weekend.  We would like to make sure our clients in all areas of their country know how to keep their systems safe during adverse weather. Here’s a list of things you can do in your office to prepare for major storms and outages:

  • Unplug all computer hardware and if necessary move to the middle of the room, if possible move critical equipment to a secure and windowless room.
  • Cover any terminal stations or printers with plastic bags.
  • Before removing the bags after the storm make sure to touch something metal to eliminate any static electricity prior to touching the equipment.
  • Move any critical software, accessories, drives, etc. to a place where they will not get wet or damaged.
  • Always make sure you have your information backed up off-site in case of damage to your equipment.
  • Make sure you have an email continuity system in place so email communications can remain uninterrupted in the event of an outage.

If you’d like help to make sure your data and email are safe and backed up off-site please contact us today at [email protected] To track Hurricane Sandy’s path click here.  To see more tips on how to prepare for a hurricane and flooding please click here. Thank you and stay safe, The Everon Team 1.888.244.1748 [email protected]

Do you backup? Join us for a special event!

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Protect Your Data. Protect Your Business.
Total Data Protection™ with Everon Technology.

TDP banner header

Did you know…?

  • 70% of businesses who suffer a serious data loss are out of business within 2 years!
  • The average small business experiences an average of 6 outages a year.

lockCan your business afford costly downtime?
Your business data is too valuable to leave its safekeeping to chance. That’s why the team at Everon has created the only data protection plan that exclusively meets the needs of small businesses, and is backed by our commitment to Remarkable Service™.

Join us for an informative webinar to learn how to protect your business from both everyday and catastrophic loss of data. We’ll cover…

  • Why small businesses should have a disaster recovery and data protection plan
  • 3 key features every data protection strategy should have
  • How to protect your business against natural disasters, hardware failure, and human error.

Register today at: www.everonitsupport.com/tdpwebinar

Protect Your Data. Protect Your Business.
Total Data Protection™ with Everon Technology

Speaker: Chris Mackin
Wednesday, September 12, 2012
1:00 P.M. EDT

Reserve your spot today and receive a valuable offer worth up to $2000!!

Mackin headshotJoin Chris Mackin, Everon’s Director of Sales for this informative webinar. Chris has been with Everon since the company was founded in 2003. With over 15 years of telecom, data security and small business technology expertise Chris is an expert in helping small to medium size businesses select and implement the right IT solutions to increase productivity and protect their most important asset– their data!

Thank you,

Everon Technology Services

Your Data Backup Plan can Make or Break your Business

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What if your data backup systems didn’t work? Could your business survive if you lost access to your data for a week?

In today’s information economy, data (Word docs, spreadsheets, databases, customer lists, etc.) is the heart and soul of your business. The problem: Most organizations never slow down long enough to make sure that they are properly protecting their intellectual property – the livelihood of businesses – until something goes wrong.

Most studies conducted on traditional, accepted, and regularly utilized backup systems prove that they fail anywhere from 30 - 50% of the time! Call me crazy, but that’s hardly a “backup” at all, and those are not odds I would entrust my company’s data with. Are you doing all you should be to make sure your company is 100% protected?

I speak with business owners about their backups on a regular basis. While I am trying to figure out whether or not they are properly protected, I usually hear one, or all, of the following:

- The secretary takes tapes home to protect us in the event of a disaster - no idea what she does with them while they are there.
- We believe we are backing up all of our critical data; we don’t know for sure though.
- We are how many versions behind on our backup software?
- We run full backups across these three tapes…when we remember to change them.
- I think changes the tapes each night
- What do you mean it would take 24-74 hours to bring my business back online if a server died…and what do you mean it will only provide a full backup from 25 days ago?

The uncertainty - or sometimes false confidence - in the business owners’ answers always alarms me. It is imperative to ask questions about your backup and recovery plan before something happens to your business; by then it’s too late.

There are three general areas to consider when evaluating your company’s level of backup preparedness; any solid backup and recovery plan should include the following:

1. Backup: It seems simple, but most plans leave holes in your ability to restore files when needed. We estimate that data on a tape backup is “good” for restore 75% of the time. What happens to the tape when it goes home? Data on a tape can be lost, scrambled, or destroyed easier than one would imagine. The next major problem: Critical directories or databases may not be making it onto the tape in the first place - big problem when it comes to restoring.

2. Business Continuity: We all know time is money. It is crucial to find out how long your backup will actually take to bring your business back online after an emergency. Even with all the proper redundancies built into a server and all the data stored safely on a tape, it may still take up to 72 hours (or even longer) to get you running again. Can your business afford this downtime?

3. Disaster Recovery: I recently spoke with a friend who has had just about every single horrific thing you can imagine happen to his business, including a server room fire, buildings being locked down for security purposes, and having equipment stolen. Yet, his company continues to flourish because he had a good disaster recovery plan in tact. It is up to each individual organization to determine its own tolerance for downtime, but I can safely say that no organization would be “fine” with never recovering its data after a disaster.

Why is this all so important to the average small business owner?

Although the facts I have presented in this article are harsh, my ultimate hope is to prevent your company from enduring a detrimental crisis. Small businesses should not decide to take on their own backup and recovery plans. Not only this a financially poor decision for small businesses, it often ends up posing a tragedy for the company sooner or later, as something is bound to go wrong. Even when tapes are restored, it can require a PHD in the science of backup and data storage to fully understand how to get everything completely back to the way it was.

Don’t let your company get caught in the dark; take proactive measures to ensure you have ALL your backup angles covered. When it comes to backups, people tend to have an “I won’t worry about it too much- what are the chances that will ever happen to me?” mentality. Please, don’t kid yourself; it happens much more frequently than you would think.

Take my advice- recognize the value and importance of a proper data backup plan; the people with the aforementioned mentality are the ones who wind up frantically searching for help once it is too late.

Josh Clifford is the Chief Service Officer at Everon Technology Services, LLC - a leading provider of IT services to small businesses nationwide. If you have any questions regarding this article, please contact [email protected].

Can I Undelete That?

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by Michael Cooch | www.everonit.com

A friend of mine called recently in a complete panic – she had deleted two years of work and had been told by Microsoft tech support that her files could not be recovered! She was bordering on hysterical.

How do you delete two years of work, you ask? Microsoft has you set up User Profiles (whether you realized it or not) that control where information you create and save is stored, such as the My Documents folder.

Deleting the User Profile tells the Microsoft operating system to delete everything associated with that profile, including all of the documents created and saved under that profile. This is what my friend did! She deleted her profile and watched her entire work history disappear.

What to do?

Microsoft told her that the deletion was permanent and unrecoverable. But the answer was found in a cool, inexpensive piece of software called Undelete, by Executive Software.
Undelete was able to recover the majority of her files quickly and painlessly. It only cost her $50, which is a fraction of the value she placed on her files, and a fraction of what it would cost to have a hard drive recovery specialist look at her computer.

How it works:

When you normally delete a file in Windows, it temporarily goes into the Recycle Bin, giving you the opportunity to recover the file for some period of time. For all of the complaints about Microsoft, they spotted the need for the Recycle Bin pretty early!

However, once a file is removed from the Recycle Bin (when a User Profile is deleted, nothing ever makes it to the Recycle Bin…that’s probably worth fixing, eh Microsoft?), the operating system tells the hard drive that it’s ok to use the disc space for something else. THIS IS KEY: until the hard drive has some new information to put in that space, the file still really exists.

That’s where Undelete comes in:

Undelete takes a look at the space on the disc that is scheduled to be reallocated and finds the files that still exist; It then asks you which of those files you want to recover.
If you’ve added new information to your disc since you deleted the file, it may be permanently lost. The longer the amount of time that passes and the more you use your computer, the more likely that the file is gone.

Praise and Tips

My friend had nothing but good things to say about Undelete and the people at Executive Software. She said that they were very responsive, understood the severity of the situation, and followed-up with her to make sure the software worked and asked for feedback.

Other people have good things to say about Undelete as well:

Windows & .NET Magazine - Readers’ Choice Award
Windows NT Lab Mag - Editors Choice
NTools E-News - Target Choice Award Winner

My friend also had some tips on how to handle the situation:

Stop using your computer as soon as you realize you have a problem – adding information to the computer is BAD!

Stop surfing the web – you are downloading information to your computer even if you don’t realize it

Run the software from your disc drive instead of downloading it so you don’t write over the files you are trying to protect!

Keep it on hand!

At only $50 per copy, I’d say this piece of software is worth ordering now so that you have it in case of an emergency! You can get more specifics and order the product at www.undelete.com.

For more information about this article please contact [email protected].

Entrepreneur’s Guide to Simple and Inexpensive Technology Services

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ASP’s, Saas, and MSP’s Revealed
by Doug Ziewacz
| www.everonit.com

Don’t worry small businesses, there’s certainly something to smile about as more and more companies, sometimes called ASPs, MSPs, or SaaS, are offering not only inexpensive technologies and services, but technologies that are sometimes free. With the help of Taran Lent, VP of Product Development for www.card-smith.com and seasoned entrepreneur, we have compiled a short list of easy to use and inexpensive technology solutions. Whether you’re an entrepreneur or at an established business you’re sure to find something new that you just might use.

It Means Lower Costs and Increased Productivity

If you like most small business owners or work for a small business you’ve probably heard the acronyms ASP (Application Service Provider), MSP (Managed Service Provider), and SaaS. (Software as a Service). The long and short is highly specialized companies are providing lower cost technology services to small and medium size business. Today’s entrepreneurs and small business can benefit from lower upfront costs, less risk, little to no maintenance, predictable budgeting, and services guaranteed by the vendor.

Taran Lent of Card-Smith is what we call a scrappy technology entrepreneur, “These days, there’s so many great cost-effective technology services that are available to small business, I was happy to share my ideas with the Technology Insider” says Lent. Through speaking with Taran and other entrepreneurs we have pulled together a good start to a list of resources entrepreneurs may benefit from.

Conference Services
Free Conference Call | www.freeconferencecall.com
Toll Free ISP | www.tollfreeisp.com

Human Resources
Gevity HR | www.gevityhr.com

Web Meetings
Goto Meeting | www.gotomeeting.com
Genesys | www.genesys.com

Sales and CRM
Sales Force | www.salesforce.com/us/
Sugar CRM | www.sugarcrm.com/crm

Virtual Customer Care
Contactual | www.contactual.com

HTML Email Campaigns /Tracking
JangoMail | www.jangomail.com
GravityMail | www.gravitymail.com

Web Advertising
Google AdWords | https://adwords.google.com
Yahoo Overture | www.content.overture.com

Bankcard Processing
Comdata | www.comdata.com

Remote Computer Access
Logmein | www.logmein.com
VNC | www.realvnc.com

VOIP for Offices
Packet 8 | www.packet8.net

Project Collaboration
BaseCamp | www.basecamphq.com

Large File Transfers
Whalemail | www.whalemail.com
Yousendit | www.yousendit.com

Thanks to Taran and others that have contributed to this growing list. Let us know if you have found tools or resources you feel other entrepreneurs could benefit from. Enjoy.

For more information about this article please contact Doug Ziewacz.