Microsoft suing fake “tech support” company!

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Microsoft

Hello again. I read something rather interesting over the weekend that I thought would be great information to relay, as it goes alongside my previous security and holiday scams post that we published earlier in the month. According to a report on December 18th, Microsoft filed suit against a company that was claiming to be techs who worked directly for Microsoft.

Apparently, this company was using Microsoft’s name to dupe unknowing victims into paying top dollar for technical support that was “crucial” and affecting their system files. They tricked them by putting out Internet ads for tech support by Microsoft technicians. Once victims signed up, they were talked into letting the technician take over their computer to do “scans” and checks on the machine. They would present their “findings” and demand over $200 for these repairs.

These fake technicians were on-point with their technical jargon and even came up with clever reasons as to why the repairs were needed, even being as costly as they were. According to the investigative findings, the representatives would reference things like, “polymorphic infection,” “damage to core system files,” and they would warn victims that if they didn’t act in time, their systems would crash. (My guess is when the “techs” were on the computers, they more than likely infected the machines more in order to guarantee future work and future paychecks.)

As I have stated before, never trust anyone on the Internet, whom you do not know. Do not sign up for services of which you are unsure, do not let just-anyone on your computer, and never give out your credit card information without being 100% sure. My best advice is to get yourself a reputable company, such as Everon, for your computer and network needs. We have real techs, who are highly trained, and can help you in your time of need. Call us at 888-244-1748 or email us at [email protected] We’re here to support you and your business 24/7, year-round. 

 

Happy Holidays Bring Unwanted Scams!

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Hello again. As the year comes to an end, and with the holidays in the works, there is an ever-growing risk of scams and stolen credit card information. I am going to talk about some of the common types of these things and ways to protect yourself.

One of the most common scams that I have seen is an advertisement of a “good deal” on a product that is a “must have” for the holidays. They are usually holiday coupons for phones or tablets at low costUsually these deals come via email, and the price seems almost too good to be true. Well, if it seems too good to be true, then it probably is. 

Next, it always seems that around the holidays that credit card theft is at a high. The utilization of credit cards in order to purchase high dollar gift cards, spent at local stores for cash back, online purchase, etc. Keep an eye on your bank accounts and beware where you do you online shopping.

There have also been a lot of scams going on that seem to come from USPS, FedEx, IRS, UPS, etc. I recently got a call from a toll number that left a voicemail stating the IRS was suing me and to call back to rectify my account. It was not an 800 number and I obviously don’t have any legal actions pending from the IRS. As for the postal service and the other couriers, if you get a call, text, or email stating that you received a package and your personal information is needed in order to receive it, disregard and do not respond, let alone provide any information. The IRS, USPS, and other organizations would never contact you by phone asking you for your information. 

Amazon, hotels, and retail chains have also been “spoofed” as well. Consumers have been getting emails stating that there was a transaction processed in error and “click here” to process your refund. This can lead to stolen information and infection of your computer. If you get an email stating you are due a refund, check your account and make sure you actually were charged for what they are stating and DO NOT respond. 

Bottom line: think twice and be cautious. If the deal sounds too good to be true, then it is! If you really think about it, if these things were actually real, you would not be contacted in the way that these scams do.

Have a happy holiday and be safe, both physically and financially!