Sharing documents with other users within Office 365′s OneDrive for Business

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Welcome back. As you can tell, there have been many of articles lately surrounding Microsoft Office 365 and its offering. We have been really focused on getting out information regarding this product, as this is something that is taking off like wildfire. Even though it has been around a while, companies are starting to realize the value in a cloud/hosted solution, because of the expenses saved from not having to have a server, and the convenience and security of having everything automatically backed up. So today, we will be discussing another function within the Office 365 product: sharing files and folders with others, within your company.

This article is going to give a brief overview of utilizing 365′s OneDrive for Business application to share data.  As this is a 10,000 foot view of this feature, please feel free to contact an Engineer at Everon for more information after reading this article, or respond via the website, Facebook, or our Twitter feed.

1) You will want to create a new folder that you will keep the “shared” files in.

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2) Make sure the new folder is “checked” and then click the “…” and select share.

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3) Select the user you would like to share with and select their level of permissions.

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4) Now, the user will get an email with the link of the folder which they can click, or they can log into their own OneDrive and on the left hand side they will see the selection for “Shared With Me”.

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Replacing Your iPhone Battery

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Recently my iPhone battery has been losing its charge rather quickly, and this has become very inconvenient. It has come to a point where I need to make sure it’s at least 90% charged before I take it on a 30 minute run to listen to music. If not, I start to lose motivation half way through due to the lack of Beastie Boys rocking in my ear. So I decided I need to replace the battery, but can iPhone batteries be replaced?

I guess I always had thought, due to its sleek design and not too visible access points to the interior, that if something starts to fail on the iPhone you have to get a new phone. I started looking around and asking the technicians at Everon about different parts of my phone and if they can be fixed and was surprised to find out that a lot of these replacements can be done very quickly and are cost effective. You can send your phone into Apple for about $80 and they will replace your battery for you. sam's blog postOr you can go the DIY route. If you do want to do it yourself there are kits available, ranging from $5-$30. The kits include the tools to open your phone safely without harming your screen and a replacement battery. I found these tool kits on Amazon.com along with another possible solution, mobile battery chargers! Along with replacing my battery, I think it’s an awfully good idea to have one of these compact chargers on hand just in case. Now I am so excited to go on an extra-long run and not worry about my tunes cutting out half way through!  

Common tech support calls: Locked Out

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Although we, here at Everon, get hundreds of calls a week, there are a few issues that seem to pop up more than others. Most of these are pretty easy to resolve yourself. Or even to prevent from happening. Today I will talk about one of them:

Locked Out (Password does not work)
This is a very common issue with several different causes. Each cause has different things for you to keep in mind.

Lockout

  • “I typed a wrong password too many times and I am locked out.”
    • This is a simple fix IF you know your password. All we need to do is unlock your account on the server.
    • If you do not remember you password see “I forgot my password,” below.
  • “I forgot my password.”
    •  This is also a simple fix BUT there are other things to consider:
      • If you receive office email on your cellphone you MUST change your password on the phone immediately after the reset. If not, it will lock you out after failing several times.
      • We cannot see your password, we can only change it.
  • “I have a laptop and I am not in the office.”
    • For password changes to take effect on your laptop, you MUST be attached to
      your office network. This allows the server to sync password with the laptop.

In the next blog in this series, I will discuss common printing and home networking issues.

Android vs iOS vs Windows vs Blackberry! Who will reign supreme?

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Let’s compare size: you know that size sometimes does matter.

According to a Gartner, a leading information technology research company, Android OS phoned finished 2013 with a 78.4% market share, Apple’s iOS accounted for 15.6 %, Microsoft Windows phones were at 3.2%, Blackberry at 1.9 %, and other operating systems came in at just .9 %. So if size matters, then Android is the way to go. Check out the pretty chart:

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So here is my take on the whole situation:

Android

  • I have an Android phone, currently Samsung Galaxy s3.  Aside from the fact I like the virility of the operating system, I really like the phone hardware. I will be upgrading to a Galaxy s5 when it comes out later this year.
  • Majority of the apps are free, and Android has the second largest app market, behind Apple (but you have to pretty much pay for everything on Apple).
  • Good advantages for remote management and has very good integration with Google Cloud and other cloud products.
  • Overall I find the Android OS to be the most well-rounded for both personal and business uses.
  • Android is a really cool name.

 Apple IOS: 

  • My wife has an iPhone 4 or 5 ( not really sure).
  •  If you own various Apple products you’ll have easy integration with them.
  • It has the largest app market, but you pretty much have to pay to play anything good (in my opinion).
  • If you are looking for some bells and whistles but still want grandma to be cool, this is it.
  • I am biased on Apple products. While I think they are great, they can be challenging for integration as well as management in a business environment.
  • It seems all the kids on the playground (and their grandparents) have iPhones nowadays.

Windows Phone: 

  • I am going to buy my parents a Windows phone, due to some very low cost of entry on certain models. Also the fact the tile screen icons are huge and easy on the eyes.
  • I do not think this is ready for business, it really gears towards multimedia and connecting to the web. If you are in the social media space I would really recommend to check it out.
  • Great integration with Office 365, Skype, Facebook and other mainstream cloud products.
  • Small app market, but there are huge pushes already in progress to close the gap.
  • I am a fan of the hardware on some of the phones but I get really annoyed by the Tiling feature of the OS.  Think Windows 8, but on a mini-screen.

Blackberry:

  • I have some old relics and I plan to keep them. When I did have the old Blackberries I loved them: they were fast, light, had a great battery, and the keyboard was just great. I could respond to an email on the phone at the same speed it would take me on my laptop keyboard.
  • It has the best security and integration if you have a Blackberry Enterprise Server.
  • Fastest handle time from when an email gets sent to its delivery on any phone I have seen.
  • Some of the phones that have recently been introduced are not really that great.
  • Blackberry’s app market is not really good. I was on it one time, and I just gave up.
  • Right now there is just no reason to go with them unless you are in banking, government, or really need specific security requirements.

Keep in mind that these are just my personal thoughts. The best way to decide for yourself is to play with the operating system to see what your personal preference is and go from there.

How to Shop for A New Cell Phone: Advice I got from the techsperts

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“We’re sorry. Your mobile device does not appear to be supported by our website.”

I like my three year-old (ancient!) Windows-based Samsung Focus. But the increasing frequency with which I get surf-blocked by those words, now that I’m trying to do more with my cell phone – like banking – makes me think it’s time for a new one. And since I know less about technology than my 12 year-old (who I made sure was there when the Comcast guy came), I decided to get advice from some real pros: the techs here at work.

Which platform is the best: iOS, Android, or Windows?

Most of the guys preferred the Android platform for its sheer volume of free apps and its flexibility of customization. But, many of them cautioned, they’re techs. They know their way around Gadgetland. As Alex Straffin, Everon’s Technical Services Manager put it, “Android for nerds, iOS for noobs.” However, while most of them agreed that Windows and iOS are easier to use, both of those platforms are somewhat restricted to their own Windows or Apple universes. Principal Project Manager Wah Lee noted, “If you want well-rounded everything, Android is the best.”

cell phone blogWhy kind of phone do you have now? Do you like it? If you bought a new phone tomorrow, what would you get, and why?

Jeremy Bienemann, our L2 Supervisor has an iPhone that he said worked well. “My wife is not very tech savvy, so I have to use one that is easy for her to use. I also want to keep my phone compatible with hers.” Daryl Patino, an L2 Tech, has an HTC One that he likes (“for reasons most consumers would never care for”), and Simon Tolstopyatenko, an Everon Field Engineer, loves his Sony Xperia Z Ultra, which, he claims, is “the biggest, thinnest, most powerful phone you can buy.”

But the repeated answer that came up from the rest of my respondents was the Samsung Galaxy, either the s3 or s4, and they all liked it. In fact, the only thing that would stop them from purchasing the same phone again, if the need arose, would be whether or not the s5 had come out yet.  (Hmm… I already have a Samsung that’s served me well….)

Josh Hansen, our Client Technology Advisor added that in addition to your preferred platform there are four key things to look for in a new phone: “Battery life, reception quality, RAM, and how many processor cores it has .” Processor cores? “More is better,” he explained. “A 1Ghz duo core is better than a 2Ghz mono core.”

Thanks, guys. I’m a bit more comfortable about all of this. Think I feel a shopping spree coming on….